Tired of Unwanted Calls? Reclaim Your Peace with TRAI DND!

In today’s digital age, our phones are irreplaceable, but they also bring tons of unwanted calls and messages. From heavy promotional offers to outright scams, these interruptions can disrupt our daily lives and even pose serious security risks. If you're wondering how to stop unwanted calls and how to stop unwanted messages, you're not alone. Thankfully, the Telecom Regulatory Authority of India (TRAI) has established the Do Not Disturb (DND) service to help you take back control.

What is TRAI DND and Why Do You Need It?

The TRAI DND service is designed to block unsolicited commercial communications (UCC), commonly known as spam calls and SMS. By activating DND, you can significantly reduce the number of promotional messages and calls you receive, creating a more peaceful and secure mobile experience.

Easy Ways to Activate DND (Do Not Disturb)

Don’t let spam calls and SMS disrupt your day any longer. Here’s how you can activate DND in a few simple steps:

1. SMS Method:
Simply send "START 0" to 1909 via SMS. This will activate full DND, blocking all commercial communications.

2. Dial 1909:
1909 from your registered mobile number and follow the interactive voice response (IVR) instructions. This is a quick and easy way to activate DND.

3. Mobile Operator Website/App:
Visit your mobile operator's official website or app. Look for the "Preference Settings" section and select "Full DND" or customize your preferences based on your needs. This is helpful if you want to allow certain categories of communications while blocking others.

4. TRAI DND App:
Download the official TRAI DND app. Log in using your mobile number and choose "Complete DND" or "Category-Specific Preferences." The TRAI DND app is a user-friendly tool for managing your DND settings.

What If You Are Still Receiving Spam Calls? Here’s How to File a TRAI DND Complaint

Even after activating DND, you might still receive spam calls or messages. If this happens, you can file a TRAI DND complaint using these methods:

1. SMS to 1909:
Forward the spam message details to 1909 in the following format: "Unsolicited SMS, Sender: XYZ, Received on: DD/MM/YYYY, Time: HH:MM."

2. Mobile Operator Complaint Section:
Visit your mobile operator's website or app and submit a DND violation report through their complaint section.

3. TRAI DND App:
Use the TRAI DND app to report the spam message directly.

4. Chakshu Platform:
Visit the Chakshu Platform at https://sancharsaathi.gov.in/sfc/ and submit details of fraudulent or spam messages. This platform is very useful for reporting fraud.

Protecting Yourself from Financial Fraud

• Spam calls and messages are not just annoying; they can also be used for financial fraud. If you receive suspicious calls or messages asking for your personal or financial information, be cautious.
• Report Fraud Immediately: If you have been a victim of financial fraud, make a financial fraud complaint through the appropriate channels, including your bank and the police. If you've lost money due to fraud, call 1930 or report it on https://www.cybercrime.gov.in immediately.
• Cybercrime Awareness: Stay informed about the latest cybercrime trends and techniques.

Specific Operator Information

While the general DND activation process remains the same, your telecom operator's app or website may offer specific features or customization options.

By activating DND and staying vigilant, you can significantly reduce the number of unwanted calls and messages you receive. Remember to report any suspicious activity to the appropriate authorities.

At Home Credit, we believe in empowering our customers with the information they need to stay safe and secure. By understanding and utilizing the TRAI DND guidelines, you can enjoy a more peaceful and secure digital experience.