Privacy Policy

Home Credit India Finance Private Limited (“Home Credit/ We”) is committed to protect the personal and financial information submitted by the customers (“Customers/ you”) and would endeavour to protect such information from unauthorized use. This Privacy Policy applies to all applicants/ customers applying for loans and value added services from/ through Home Credit or using website or any other web/ mobile application of Home Credit (such website and/ or web/ mobile applications referred as “Website”). The terms and conditions of Website Use as mentioned in ‘Policy on Website Use of Home Credit India Finance Private Limited’ as amended from time to time is incorporated herein by way of reference.

Information we collect

The Customer provides his/ her personal information to Home Credit which may be of a confidential or sensitive nature in the course of:

  • availing various loans and services from or through Home Credit, individually or together with third party service provider or business partners viz. banks and financial institutions,
  • interactions with Home Credit or its authorised representatives in respect of such loans and services,
  • while using this Website, or
  • at the time of client acceptance/ registration/ application through any of the sources mentioned herein in connection with availing products or services of Home Credit


Such information may include your personal details (like name, address, date of birth, father’s name, mother’s name, your photograph etc.), contact details (like your residential address, email address, telephone/ mobile number etc.), business, credit and financial information, device location and information, messages, contacts, call logs, emails, log information like your search queries, IP address, crashes, date and time, browser web storage, application data caches, Cookies and similar technologies and data of the such Customers (collectively and individually referred as, “Customer Data”).

The aforesaid Customer Data may be shared with Home Credit through variety of sources, including through:

  • Offline interactions with Home Credit at Point of Sales, marketing campaigns, etc.
  • Online and electronic interactions viz. Home Credit Website, mobile applications, text messaging or third party websites/ applications/ social networks, etc.
  • Your interaction with online targeted content (such as advertisements) that Home Credit, or its service providers on behalf of Home Credit, provide to you via third party websites or applications.

Consent of the customers
Use and disclosure of customer data
Exclusions from privacy policy
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