Repayment Schedule provides information about your due date, due amount, payment status, payment date and paid amount
You can download a copy of your Repayment Schedule from our mobile app under “My loans” tab
You can find the contract number and customer ID in the loan summary provided to you during the loan application process
The EMI due amount is automatically debited from your bank account under the Direct Debit option on successful registration of the Direct Debit mandate. The common reasons for mandate registration failure are:
Please share your payment receipt at firstname.lastname@example.org along with the correct and incorrect contract numbers. Post receiving these details, it will take 3 working days to rectify the error
EMI due date is a system generated date during the loan application process and cannot be changed during the loan period
You can change your repayment mode to Direct Debit by registering for Standing Instructions via Netbanking or Debit Card. To register, please click here
Please contact our customer care at 01246628888 to check the loan foreclosure eligibility.
To know more about the EMI Moratorium process & eligibility, please refer to the FAQs here.