Payment Related FAQs

What is a Repayment Schedule and how do I get a copy of it?

Repayment Schedule provides information about your due date, due amount, payment status, payment date and paid amount
You can download a copy of your Repayment Schedule from our mobile app under “My loans” tab

Where can I find my contract number and customer ID?
How can I make my EMI payments?
I have opted for Direct Debit as repayment mode but EMI amount has not been debited from my account?
I have made the payment for my loan in the wrong contract number. How can I rectify this error?
How do I change my EMI due date?
How can I change my repayment mode to Direct Debit?
What are the advantages of making payments on time?
How can I foreclose my loan?

 

Important Announcement

To know more about the EMI Moratorium process & eligibility, please refer to the FAQs here.