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It’s Important to
Communicate.

We at Home Credit believe in the practice of clear and transparent communication. Being a fairly new company in the Indian market, it is important for us to communicate our values and practices to our audience. And we welcome your suggestions that can help us improve our services.

  • Call
  • Email
  • Letter
  • Online Form

You can call us at our toll-free helpline number

1800 – 121 – 6660
  • (between 9:00am - 8:00pm Monday - Sunday)
  • Please keep your Loan Account Number/Registered Mobile Number handy for verification.

In line with our value of being Fair and Transparent, we at Home Credit India have and respect our internal Ombudsperson as the ultimate platform for Complaints resolution.

You can email us all your queries, concerns and suggestions at

care@homecredit.co.in

In line with our value of being Fair and Transparent, we at Home Credit India have and respect our internal Ombudsperson as the ultimate platform for Complaints resolution.

You can send your queries, concerns, and suggestions in writing through a letter to:

  • Mr. Arvind Sharma, Grievance Redressal Officer,
  • Customer Care Department
  • Home Credit India Finance Private Limited
  • DLF Infinity Towers, Tower C, 3rd Floor, DLF Cyber City Phase II, Gurgaon-122002, India
  • Additonal Contact Details:
  • E-mail: grievanceofficer@homecredit.co.in
  • Landline: 0124 6628713

In line with our value of being Fair and Transparent, we at Home Credit India have and respect our internal Ombudsperson as the ultimate platform for Complaints resolution.

Our online form allows you to raise your queries, concerns, and suggestions in a convenient manner.

In line with our value of being Fair and Transparent, we at Home Credit India have and respect our internal Ombudsperson as the ultimate platform for Complaints resolution.