Jaipur, July 06, 2020: As the nation sees ease in lockdown, businesses have also started to open. Having been closed for business for over two months, retailers are still unsure about customer walk-ins and how to service their demands. Home Credit India, a local arm of the international consumer finance provider with operations spanning over Europe and Asia, is focused to strengthen its partnership with offline retailers. The company has been functioning business actively in Jaipur with 1300 key retailers. Big retail chains like Reliance Digital and standalone retailers like Bagra Mobile Point, Mahesh Agency, Shiv Shakti Mobile Point etc. are now open with all the necessary precautions and are adhering to govt guidelines.
The retailers have witnessed 50% footfall in comparison to pre-Covid era. Most of the customers are venturing out for key purchases only and are following social distancing guidelines
In the given times, Home Credit has also built a robust online program for customers who choose to not venture out fearing COVID-19. Customers can now own a smartphone and get their KYC/loan approval procedure executed from the ease of their home without being physically present at the retail shop. Post the formalities, the mobile phone is delivered to their doorstep. Online outreach is further supporting the retailers in their sales during these challenging times.
On the occasion, Mr. Ankush Khosla, Chief Sales Officer, Home Credit India said; “These unprecedented times have brought in significant behavior change among customers. With the country easing lockdown with restrictions, it is time that the Corporates come forward and take innovative steps towards supporting economic revival in the country. Home Credit is extending full support to its retail partners across the country with the hope to support our customers in every possible way, to make their loan taking journey less stressful even during these anxious times.”
Home Credit India has resumed its operations country wide based on Government directives. The company has its operations spread over 350 cities across 22 States in India with a strong network of around 31,500 points-of-sale (PoS) and a customer base of around 11.3 million customers.
About Home Credit India:
Home Credit India Finance Pvt. Ltd. is a local arm of the international consumer finance provider with operations spanning over Europe and Asia and committed to drive financial inclusion in India. The company is committed to drive credit penetration and financial inclusion by offering wide financial solutions that are simple, transparent and accessible to all. Home Credit India has an employee base of close to 14,000 and has been consistently expanding operations since its entry in 2012, with its operations spread over 350 cities across 22 States in India. The company has a strong network of over 31,500 points-of-sale (PoS) and is growing with a customer base of 11.3 million customers, driven by Pan-India expansion across major markets, a range of diversified and innovative products backed by superior customer experience.
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