Get Care360° Protection in 3 easy steps


Locate your nearest Home Credit Partner Shop >

Why Choose Care360° plan by DocOnline

100% value back of the plan cost
100% value back of the plan cost

Buy the plan of your choice today & get 100% value back in vouchers, equal to plan price

Health Services
Health Services

Unlimited tele/video consultations; free vouchers for health check, medicines and face to face consultations via OPD for self and family

Complimentary Insurance
Complimentary Insurance

Complimentary Health and Life Insurance, covers critical illnesses like Cancer, Heart diseases etc.

Protection for other emergencies
Protection for other
emergencies

Home content insurance & Online fraud protection

 

Benefits / Product Name Care360° – Essential Care360° – Advantage Care360° – Premium
Doctor Consultations Free Unlimited Tele/Video consultations
Cashless OPD / Face to Face consultations At discounted rates 4 Vouchers 5 Vouchers
Health Check-up 61 tests
2 vouchers
61 tests
3 vouchers
61 tests
4 vouchers
Online pharmacy benefits ₹ 500 ₹ 1000 ₹ 1500
DocOnline Eco-system for pharmacy & pathology discounts Yes
Family Members Upto 4
Validity 1 year
Free Look-in Cancellation 15 days
Complimentary Health and Life Insurance
Term Life Insurance ₹ 1 Lakh ₹ 2 Lakhs ₹ 3 Lakhs
Critical Illness Cover (Lump sum benefit) ₹ 1 Lakh ₹ 2 Lakhs ₹ 3 Lakhs
Health Insurance - Vector Borne Diseases ₹ 15,000 ₹ 25,000 ₹ 50,000
Health Insurance - Gastrointestinal Infections ₹ 15,000 ₹ 25,000 ₹ 50,000
Home Contents Protection ₹ 1 Lakh ₹ 2 Lakhs ₹ 3 Lakhs
Online Fraud Protection ₹ 10,000 ₹ 20,000 ₹ 30,000

eKit and Customer invoice is available with all plans.

'PAN India Helpline Number' – Call 8822 126 126 for any queries, 9 AM to 9 PM, on all days. For more details, please download the Care360° Brochure. * T&Cs Apply

Frequently Asked Questions

How soon can the customer use the services after buying the product?

DocOnline will activate your membership within 48 hours of subscription. Members will receive their membership information on Email and SMS . Members can log in to the DocOnline app/website with the membership information immediately. Alternatively, you can also call 8822 126 126 to utilize your services.

Does the customer need to pay any additional OPD/ Consultation charges when booking an appointment, during the validity of his/ her plan?
Who are eligible to be added as members by the customer (family members, friends, extended family, etc.) ?
What’s the validity of the plan? How many times during the validity can the customer and other added members use the services?
What are the COVID preventive services/ consultations available?
Which Labs and Pharmacies are available for the customer in his region/ city?
Are diagnostic tests available for any life-threatening diseases?
How much money I can save with DocOnline healthcare package?
How effective it will be to have a tele/video consultation as compared to face to face meeting
Is smartphone mandatory for using these services.
Can I speak to the doctor in my mother tongue?
Which diseases are covered under Vector Borne Diseases and Gastrointestinal Infections Health Insurance?
Are insurance benefits applicable to all members enrolled in the plan?
In case of unfortunate death of Primary customer, will the cover remain active for other enrolled members?
How do I claim the Insurance benefits?
Can I change / add enrolled members during the coverage period (1 year)?
How can I renew this cover at the end of 1 year?
If I don’t get the required medicine online, can I buy it from offline shop and claim reimbursement?
If I need to carry a diagnostic test which is not part of the list, can I get it done myself and claim reimbursement?
If customer changes his mind after taking the product, till what time it can be cancelled and what would be the customer refund? What needs to be done to request cancellation?
What is the lower and upper age limit to whom this product can be sold?
Can I enrol if I have pre-existing disease? Enlist the pre-existing diseases.

Legal disclaimer for Care360°

The Health services offered on Home Credit India Finance Private Limited (HCIN) website are provided by Doconline Health India Private Limited (Doconline) and are displayed by HCIN on ‘as is’ basis. HCIN does not hold any responsibility for the issuance, quality, serviceability, timeliness, maintenance and any claims for Doconline services/products . HCIN disclaims any and all liability, including any express or implied warranties, whether oral or written, for such health services / claims provided by Doconline. The customer acknowledges that no representation has been made by HCIN as to the fitness and quality of the Doconline services for the customer's intended purpose. HCIN shall not be liable for any service request and the customer shall be responsible to contact Doconline for any clarifications. It is advised to read the terms and conditions of the services before enrolling for it or buying the product.

easy loans home credit
Home Credit Chatbot Display Message
Home Credit Chatbot Smiley
consumer durable loan finance company