Manage your financial and health emergencies with Safe Pay Health

Safe Pay Health offers four services which are as follows:

Payment Holiday: Payment Holiday allows customers to postpone their EMIs by one month. It can be availed after paying the first two EMIs before the due date. Payment Holiday benefit can be availed twice in a year. You are required to pay at least one EMI between two Payment Holiday Services.

Free Early Repayment: Early Foreclosure allows customers to foreclose their loan without any additional charges. Customers paying EMIs through direct debit mode are required to raise the foreclosure request 5 days before the next due date. Customers paying EMIs through any other method can raise foreclosure request anytime

Life Cover: This allows you to avail of 1.5 times and 1.25 times the loan amount for consumer durables loan and personal loan respectively as Life Cover. In case any unanticipated calamity befalls the customer, loan obligation is covered by the insurance and nominees of the borrower are entitled to the remaining Sum Assured amount."

Health Services:  Health Plan will be activated within 72 hours of loan activation. You will receive login and password details for the DocOnline application from the partner. You will need to download and register on the DocOnline mobile application to avail the service. You will get the following benefits for a period of 12 months from the plan activation date

• Unlimited Tele and Video Consultation
• 1 free health checkup voucher covering 31 tests (Thyroid profile (3), Iron Deficiency profile (3), Liver profile (11), Lipid profile (8), Kidney profile (5), Random Blood Sugar (1)
• Discounts on pharmacy & diagnostics
• Discounted OPD
• Medicine reminders
• Electronic Health Records
• Coverage is for 1 member

Payment Holiday benefit can be availed twice in a year. You are required to pay at least one EMI between two Payment Holiday Services.

Yes, each time you avail the Payment Holiday Service, the loan term is extended by one month

Safe Pay Insurance benefits can be claimed by you or nominee by mailing the requisite documents (Death Certificate, Insurance Application form, etc.) to care@homecredit.co.in. The subject line of the mail should mention your Name, Contract Number and Phone Number. To know more click here

DocOnline will activate your membership within a few minutes of subscription. You can log in to the DocOnline app/website with the membership information immediately. Alternatively, you can also call 8822126126, Monday to Saturday 9 am to 9 pm for any support.

The unlimited video/phone doctor consultation is available free of cost to customers with the membership. If there is a need to visit a clinic for a specialist consultation, the DocOnline health experts can arrange an appointment at discounted fees in clinics near you

The unlimited video/phone doctor consultation can help you get COVID screening and consultation during self-isolation or quarantine. You can also avail discounts on COVID tests with our diagnostic partners in few cities.

DocOnline has partnerships with multiple diagnostic and pharmacy partners. Our partners Thyrocare, Healthians, Apollo Pharmacy, Netmeds, and 1mg, serve many cities/towns. In case you want to locate a center/clinic in your vicinity, kindly call DocOnline @ 8822 126 126.

Yes, DocOnline has doctors who can speak Hindi, English, Marathi, Telugu, Bengali, Tamil, Kannada, and Punjabi.

The services can be availed via a Normal telephone, smart phone and via the computer. If you do not wish to use smart phone or a computer, then you can call the DocOnline helpline @ 8822 126 126.